High Level Dashboard ( Updated till 2022/12/08 08:00:00 PM)

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All States / UTs Status
Call Details

85,626

Total Calls Received

100%
100% Complete

12,692

Unique Services Offered

14.82% of total
14.82% Complete

72,934

Non-Serviceable Calls

85.18% of total
85.18% Complete

2,89822.83%

Information

6,69052.71%

Guidance

1351.06%

Emotional Support

8756.89%

Field Intervention

2,094 16.50%

Others

All State Status
S.NoState NameNumber of CallsStatus
1Andaman and Nicobar IslandsNo Active
2Andhra PradeshActive
3Arunachal PradeshActive
4AssamActive
5BiharActive
6ChandigarhActive
7ChhattisgarhActive
8DelhiActive
9GoaActive
10GujaratActive
11HaryanaNo Active
12Himachal PradeshActive
13Jammu and KashmirActive
14JharkhandActive
15KarnatakaActive
16KeralaActive
17LadakhActive
18LakshadweepNo Active
19Madhya PradeshActive
20MaharashtraActive
21ManipurActive
22MeghalayaActive
23MizoramActive
24NagalandActive
25OdishaActive
26PuducherryActive
27PunjabActive
28RajasthanActive
29SikkimNo Active
30Tamil NaduActive
31TelanganaActive
32The dadra and nagar haveli and daman and diuActive
33TripuraActive
34Uttar PradeshActive
35UttarakhandActive
36West BengalNo Active
Call Details
Total No of Calls Received%Total UniqueServiceable Calls%Total Non-UniqueServiceable calls%
856261001269214.827293485.18
Call Details2
Information%Guidance% Emotional Support% Field Intervention% Others%
289822.83669052.711351.06 8756.89209416.5
Details of senior citizen served
S.NOGender% of Calls
1Men7423
2Women3779
3Other / Unknown1
Top 10 Services
S.NOServicesTotal Calls
1Pension5958
2Enquiry2240
3OTHERS2032
4Abuse732
5Legal476
6Maintenance256
7Old Age Homes241
8Health Related225
9Rescue143
10Care Giver Information139

Ministry of Social Justice and Empowerment (MoSJE), Govt of India has set up the National Helpline for Senior Citizens (NHSC).

Contact
Ministry of Social Justice and Empowerment Plot No. G-2, Sector-10, Dwarka, New Delhi-110075
011-20893999, 011- 20893995
elderline-india[at]gov.in
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