High Level Dashboard ( Updated till 2023/12/01 08:00:00 PM)

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From
To
All States / UTs Status
Call Details

18,335

Total Calls Received

100%
100% Complete

3,865

Unique Services Offered

21.08% of total
21.08% Complete

14,470

Non-Serviceable Calls

78.92% of total
78.92% Complete

1,03226.70%

Information

1,48138.32%

Guidance

340.88%

Emotional Support

832.15%

Field Intervention

1,235 31.95%

Others

All State Status
S.NoState NameNumber of CallsStatus
1Andaman and Nicobar IslandsNo Active
2Andhra PradeshActive
3Arunachal PradeshActive
4AssamActive
5BiharActive
6ChandigarhActive
7ChhattisgarhActive
8DelhiActive
9GoaActive
10GujaratActive
11HaryanaNo Active
12Himachal PradeshActive
13Jammu and KashmirActive
14JharkhandActive
15KarnatakaActive
16KeralaActive
17LadakhActive
18LakshadweepNo Active
19Madhya PradeshActive
20MaharashtraActive
21ManipurActive
22MeghalayaActive
23MizoramActive
24NagalandActive
25OdishaActive
26PuducherryActive
27PunjabActive
28RajasthanActive
29SikkimNo Active
30Tamil NaduActive
31TelanganaActive
32The dadra and nagar haveli and daman and diuActive
33TripuraActive
34Uttar PradeshActive
35UttarakhandActive
36West BengalNo Active
Call Details
Total No of Calls Received%Total UniqueServiceable Calls%Total Non-UniqueServiceable calls%
18335100386521.081447078.92
Call Details2
Information%Guidance% Emotional Support% Field Intervention% Others%
103226.7148138.32340.88 832.15123531.95
Details of senior citizen served
S.NOGender% of Calls
1Men2536
2Women1004
Top 10 Services
S.NOServicesTotal Calls
1OTHERS1226
2Pension1175
3Enquiry803
4Legal189
5Maintenance117
6Care Giver Information86
7Old Age Homes80
8Abuse68
9Health Related46
10Emotional Support34

Ministry of Social Justice and Empowerment (MoSJE), Govt of India has set up the National Helpline for Senior Citizens (NHSC).

Contact
Ministry of Social Justice and Empowerment Plot No. G-2, Sector-10, Dwarka, New Delhi-110075
011-20893999, 011- 20893995
elderline-india[at]gov.in
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