High Level Dashboard ( Updated till 2023/02/04 08:00:00 PM)

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All States / UTs Status
Call Details

99,077

Total Calls Received

100%
100% Complete

14,825

Unique Services Offered

14.96% of total
14.96% Complete

84,252

Non-Serviceable Calls

85.04% of total
85.04% Complete

4,31729.12%

Information

5,80839.18%

Guidance

1771.19%

Emotional Support

9186.19%

Field Intervention

3,605 24.32%

Others

All State Status
S.NoState NameNumber of CallsStatus
1Andaman and Nicobar IslandsNo Active
2Andhra PradeshActive
3Arunachal PradeshActive
4AssamActive
5BiharActive
6ChandigarhActive
7ChhattisgarhActive
8DelhiActive
9GoaActive
10GujaratActive
11HaryanaNo Active
12Himachal PradeshActive
13Jammu and KashmirActive
14JharkhandActive
15KarnatakaActive
16KeralaActive
17LadakhActive
18LakshadweepNo Active
19Madhya PradeshActive
20MaharashtraActive
21ManipurActive
22MeghalayaActive
23MizoramActive
24NagalandActive
25OdishaActive
26PuducherryActive
27PunjabActive
28RajasthanActive
29SikkimNo Active
30Tamil NaduActive
31TelanganaActive
32The dadra and nagar haveli and daman and diuActive
33TripuraActive
34Uttar PradeshActive
35UttarakhandActive
36West BengalNo Active
Call Details
Total No of Calls Received%Total UniqueServiceable Calls%Total Non-UniqueServiceable calls%
990771001482514.968425285.04
Call Details2
Information%Guidance% Emotional Support% Field Intervention% Others%
431729.12580839.181771.19 9186.19360524.32
Details of senior citizen served
S.NOGender% of Calls
1Men9063
2Women4030
Top 10 Services
S.NOServicesTotal Calls
1Pension4565
2OTHERS3387
3Enquiry3247
4Legal917
5Abuse755
6Health Related378
7Old Age Homes343
8Maintenance326
9Care Giver Information248
10Covid Support218

Ministry of Social Justice and Empowerment (MoSJE), Govt of India has set up the National Helpline for Senior Citizens (NHSC).

Contact
Ministry of Social Justice and Empowerment Plot No. G-2, Sector-10, Dwarka, New Delhi-110075
011-20893999, 011- 20893995
elderline-india[at]gov.in
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