High Level Dashboard ( Updated till 2023/03/24 08:00:00 PM)

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All States / UTs Status
Call Details

74,441

Total Calls Received

100%
100% Complete

9,956

Unique Services Offered

13.37% of total
13.37% Complete

64,485

Non-Serviceable Calls

86.63% of total
86.63% Complete

2,21522.25%

Information

4,12441.42%

Guidance

1141.15%

Emotional Support

7467.49%

Field Intervention

2,757 27.69%

Others

All State Status
S.NoState NameNumber of CallsStatus
1Andaman and Nicobar IslandsNo Active
2Andhra PradeshActive
3Arunachal PradeshActive
4AssamActive
5BiharActive
6ChandigarhActive
7ChhattisgarhActive
8DelhiActive
9GoaActive
10GujaratActive
11HaryanaNo Active
12Himachal PradeshActive
13Jammu and KashmirActive
14JharkhandActive
15KarnatakaActive
16KeralaActive
17LadakhActive
18LakshadweepNo Active
19Madhya PradeshActive
20MaharashtraActive
21ManipurActive
22MeghalayaActive
23MizoramActive
24NagalandActive
25OdishaActive
26PuducherryActive
27PunjabActive
28RajasthanActive
29SikkimNo Active
30Tamil NaduActive
31TelanganaActive
32The dadra and nagar haveli and daman and diuActive
33TripuraActive
34Uttar PradeshActive
35UttarakhandActive
36West BengalNo Active
Call Details
Total No of Calls Received%Total UniqueServiceable Calls%Total Non-UniqueServiceable calls%
74441100995613.376448586.63
Call Details2
Information%Guidance% Emotional Support% Field Intervention% Others%
221522.25412441.421141.15 7467.49275727.69
Details of senior citizen served
S.NOGender% of Calls
1Men5964
2Women3074
Top 10 Services
S.NOServicesTotal Calls
1Pension3368
2OTHERS2588
3Enquiry1533
4Abuse626
5Legal513
6Maintenance243
7Old Age Homes241
8Health Related233
9Covid Support169
10Care Giver Information128

Ministry of Social Justice and Empowerment (MoSJE), Govt of India has set up the National Helpline for Senior Citizens (NHSC).

Contact
Ministry of Social Justice and Empowerment Plot No. G-2, Sector-10, Dwarka, New Delhi-110075
011-20893999, 011- 20893995
elderline-india[at]gov.in
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