High Level Dashboard ( Updated till 2023/09/29 08:00:00 PM)

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All States / UTs Status
Call Details

52,346

Total Calls Received

100%
100% Complete

3,662

Unique Services Offered

7% of total
7% Complete

48,684

Non-Serviceable Calls

93% of total
93% Complete

75120.51%

Information

1,20632.93%

Guidance

441.20%

Emotional Support

1453.96%

Field Intervention

1,516 41.40%

Others

All State Status
S.NoState NameNumber of CallsStatus
1Andaman and Nicobar IslandsNo Active
2Andhra PradeshActive
3Arunachal PradeshActive
4AssamActive
5BiharActive
6ChandigarhActive
7ChhattisgarhActive
8DelhiActive
9GoaActive
10GujaratActive
11HaryanaNo Active
12Himachal PradeshActive
13Jammu and KashmirActive
14JharkhandActive
15KarnatakaActive
16KeralaActive
17LadakhActive
18LakshadweepNo Active
19Madhya PradeshActive
20MaharashtraActive
21ManipurActive
22MeghalayaActive
23MizoramActive
24NagalandActive
25OdishaActive
26PuducherryActive
27PunjabActive
28RajasthanActive
29SikkimNo Active
30Tamil NaduActive
31TelanganaActive
32The dadra and nagar haveli and daman and diuActive
33TripuraActive
34Uttar PradeshActive
35UttarakhandActive
36West BengalNo Active
Call Details
Total No of Calls Received%Total UniqueServiceable Calls%Total Non-UniqueServiceable calls%
52346100366274868493
Call Details2
Information%Guidance% Emotional Support% Field Intervention% Others%
75120.51120632.93441.2 1453.96151641.4
Details of senior citizen served
S.NOGender% of Calls
1Men2426
2Women884
3Other / Unknown1
Top 10 Services
S.NOServicesTotal Calls
1OTHERS1512
2Pension827
3Enquiry511
4Legal239
5Maintenance140
6Abuse123
7Old Age Homes111
8Health Related67
9Care Giver Information48
10Emotional Support44

Ministry of Social Justice and Empowerment (MoSJE), Govt of India has set up the National Helpline for Senior Citizens (NHSC).

Contact
Ministry of Social Justice and Empowerment Plot No. G-2, Sector-10, Dwarka, New Delhi-110075
011-20893999, 011- 20893995
elderline-india[at]gov.in
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